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കസ്റ്റമർ ജേർണി മാപ്പ് എന്നാൽ നിങ്ങളുടെ കമ്പനിയുടെയോ പ്രോഡക്റ്റിന്റെയോ ഒരു ഉപഭോക്താവിന്റെ ലീഡിൽനിന്നും ക്ലയന്റ് ആയി അവിടെ നിന്നും റിപ്പീറ്റ് കസ്റ്റമർ വരെ ആകുന്നതുവരെയുള്ള യാത്രയുടെ ദൃശ്യമാതൃകയാണ്.
Customer Journey Map is a visual representation of the journey a person has to be taken through till the end of his life cycle as a customer. This course covers the following:
1. What exactly is Customer Journey Map.
2. How can you increase revenue and sales by designing a customer journey map.
3. Stategies to upsell the existing customers.
4. How to design a customer journey map.
5.0 (4 ratings)
Language: Malayalam
Director / Instructor: Daily Skills
5% Cashback as Wallet Money
Customer Journey Map is a visual representation of the journey a person has to be taken through till the end of his life cycle as a customer.
| Welcome Message | |||
| Community - Online Promoters Club | |||
| Customer Journey Map | |||
| Steps to create a Journey map | |||
| Review | |||
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